Contact Us
Call us: 800 899 4766
Intelligent Document Processing
Add context to unstructured data through AI-powered data extraction and classification. Route and handle exceptions with human-in-the-loop. Automate business processes to increase efficiency and productivity.
Iron Mountain InSight Digital Experience Platform
Access information from a unified, automated, secure platform
InSight DXP
New! Smarter, faster, AI-powered enhancements
InSight DXP is powering up its Digital Mail, Digital HR, Invoice Processing & Digital Back Office solutions
Load moreInSight DXP is powering up its Digital Mail, Digital HR, Invoice Processing & Digital Back Office solutions
Get AI-ready with InSight DXP
Turn information into insights and get your data AI-ready with Iron Mountain InSight® DXP. The scalable, end-to-end platform automates manual processes using AI technologies, enables audit-ready compliance, and makes information accessible and useful. Comprehensive digital and physical content management, intelligent document processing, workflow automation, and information governance capabilities seamlessly integrate into your existing environment to support your digital transformation initiatives.
Solution examples
Iron Mountain offers cross-industry and industry-specific solutions, including but not limited to:
InSight DXP Capabilities
Empower intelligent decision-making for digital and physical information throughout its lifecycle. Strengthen the records and information management capabilities lacking in your existing environment via pre-built connectors, workflows, document types, metadata, retention rules, and AI prompts. The platform utilizes the latest advances in AI, including generative and agentic AI, to enable rapid document understanding and intelligent decision-making from unstructured data. Specialized AI agents quickly deliver relevant information and insights —including generated documents and visuals—from natural language queries across all data, with easy sharing of insights and information directly with stakeholders.
Content Management
Get a single-pane-of-glass view of your digital and physical content. With Intelligent Document Processing, automate manual or paper-based processes to transform your business.
Information Governance
Mitigate risk and avoid costly fines through information governance best practices and tools. Apply records retention and data privacy policies through an available integration with the Iron Mountain Policy Center solution, which helps you know your obligations and show compliance.
Awards and recognition
Mass Technology Leadership Council award - Iron Mountain ranked #1 in Tech Top 50’s AI Implementation category by the Mass Technology Leadership Council
Iron Mountain was recognized as an Emerging Specialist in the AI Knowledge Management Apps/General Productivity category of Gartner® Innovation Guide for Generative AI Technologies report originally published in June 2025
InSight IDP named a Disruptor in the 2025 InfoSource Global Capture & IDP Vendor Matrix
InSight IDP listed as a Fast Mover in Challenger group in GigaOm's Radar for Intelligent Document Processing report published in Q4 2024
Why choose Iron Mountain
Improved efficiency and interoperability:
InSight customers spend 40% less time finding and retrieving information and a 55% improvement in cataloging and understanding of documents.
Source: The Total Economic Impact™ Of Iron Mountain InSight, a commission study conducted by Forrester Consulting, September 2023
Unified physical & digital content management :
Get a “single-pane-of-glass” view of your digital and physical information by managing it consistently in a centralized platform. Connect information across multiple sources through integrations with your key business processes and systems. Easily place digital file delivery orders with status tracking, and view and edit metadata for both digital and physical content. Analyze and clean up your legacy inventory as well as your digital assets and get your data AI-ready.
Source: Internal testing January 17, 2025 for InSight IDP accuracy rates
Effective information governance:
Systematically apply retention and data privacy policies to both digital and physical content so you can manage and enforce obligations for relevant content. Minimize risk of data exposure by using AI technology to automatically detect and obscure personally identifiable information. Enhance data awareness and streamline business processes by running data discovery analyses with Information Governance services to eliminate redundant, obsolete, and trivial (ROT) data. InSight customers spend 25% less time on audits.
Source: The Total Economic Impact™ Of Iron Mountain InSight, a commission study conducted by Forrester Consulting, September 2023
Iron Mountain InSight DXP’s generative AI integration with content management has the potential to provide us with enhanced visibility into our assets, allowing us to make quicker and easier business decisions Learn More
As a trusted partner of Iron Mountain, we are excited about Iron Mountain InSight® DXP. The integration of intelligent document processing and AI-powered tools will empower our clients to transform their information management strategies. We look forward to collaborating with Iron Mountain to help our customers achieve their digital transformation goals.
Iron Mountain is a very powerful vendor to be entering the Capture & IDP space. Its annual revenue and global customer base give it the means to grow very quickly. On top of that, Iron Mountain’s management of its customers’ documents and other media assets put it in an advantageous position regarding access.
Iron Mountain’s ability to help its customers build models and secure data within Large Language Models (LLMs) with low-code tools can change the way organizations access and monetize documents, both digital and physical
What’s standing in the way of digital transformation?
Organizations are driving to create a differentiated customer experience, but it’s difficult to do that when you can’t easily access information. Disparate systems, legacy applications, and paper-based manual processes obstruct automation, obscure data-driven insights, reduce employee resources, and complicate compliance reporting.
PremiumWhitepaper
The Total Economic Impact™ Of Iron Mountain InSight
As data proliferates, organizations face the daunting challenge of taking control. Over time, organizations have created silos of information for different applications, making retrieval of information from multiple application silos difficult and time-consuming.
Digital transformation is daunting, but critical
- 90%
of organizations say it’s challenging to make data available in a consistent format
IDG - 94%
of annual compliance costs come from the labor-intensity of document and data management
NBER - 90%
of workers say automation solutions increase their productivity
Harvard Business Review
Customer success stories
Iron Mountain InSight for financial services
Iron Mountain InSight for life sciences
Iron Mountain InSight for healthcare
Recommended for you
View more resourcesView more resources
